Searchability, Findability, Discoverability … and Robot Waiters

robot waiter to illustrate searchability findability discoverabilityImplementing cutting edge search functionality is central to what we do here at Semantico. We talk about delivering Searchability, Findability and Discoverability. But what are these? Are they just made up new-media-type words or are they useful and tangible concepts? How do they differ from each other? Continue reading

Five good reasons why publishers should care about geolocation 5

screengrab from iPhone of an app asking permission to use location data The third in a series of posts on geolocation. For an introduction to the subject see the first post: Reason 1: Because of the opportunity Reason 2: Because of the threat Reason 3: Because it fulfills the ancient prophecy Reason 4: Because it brings back the social dimension of reading But now we draw things to a close with…

Reason 5: Because the web will die

The Web, according to Wired magazine, is dying, perhaps already dead (The Web Is Dead. Long Live the Internet): ‘Two decades after its birth, the World Wide Web is in decline, as simpler, sleeker services — think apps — are less about the searching and more about the getting’. If, like Stephen Bourne in the second of these posts, you are contemplating a future in which up to three-quarters of your business is in the process of migrating online, then rumours that your soon-to-be primary delivery platform, the open web, is about to go down the toilet, ought to ring a few alarm bells. Too many publishers seem to want to create an online analogue for the library or bookshop. Perhaps it’s time we stopped thinking about sites altogether and started thinking ‘services’. iTunes would be a better role model for publishers in this regard, perhaps; because while there is an iTunes site, iTunes itself could not be remotely be described as a site. Continue reading

Improving search using controlled vocabularies, taxonomies, thesauri and ontologies

Publishers and information providers are building ever larger silos of content. Unless this growth is matched with improved search and discovery, users will be faced with retrieving ever larger numbers of search results and spending increasingly more time looking for the content they need. Intelligent use of taxonomies can help with this problem by providing better search including faceted navigation and filtering of search results. In this series of posts I’ll be examining the steps publishers and information providers need to take to develop and implement taxonomies. Understanding the differences between controlled vocabularies, taxonomies, thesauri and ontologies is an important first step in the process. Continue reading

Five good reasons why publishers should care about geolocation

screengrab from iPhone of an app asking permission to use location data You may have heard us say before at Semantico that the mobile internet could pass desktop internet access by as early as 2013 (Gartner). We believe it’s a stat worth flogging. Because as the mobile revolution draws on apace, it is beginning to transform the ways in which users access and consume published information quite radically. Geolocation is the latest way in which it is doing this. Smartphone users will already have noted geolocation’s fine Italian hand. It’s why all your apps keep asking if they can use your location. As a publisher, though, should you care unduly about this new feature of the landscape? We think you should, and in a series of posts we give five compelling reasons why. Continue reading

Seven steps to improving findability

Cartoon Man trying to find information in a bookMaking information searchable has never really been the point. Instead, our goal as online publishing specialists is to make our client’s information findable! After all it isn’t really the users’ fault if they can’t find relevant results. Even if they’re not using quite the right search terms or operators, it is our job to deliver them the most pertinent information in the right order, maximising the possibility that they will find the information they need. Search should be clairvoyant: like a magical librarian who somehow correctly guesses what it was you were looking for; offering it up within a fraction of a second, along with a wealth of additional filtering options and navigational possibilities. Continue reading